Privacy and Cookie Policy

Who we are

Advertiser & Times takes your privacy seriously and takes every reasonable precaution to safeguard the personal information your supply. Your trust is important to us. We respect your privacy and desire to understand how your information is used. This Policy explains how we collect, use and store your information. Our website address is secure at

Effective from: 18/02/19

We recommend you read this through carefully – and get in touch with us if you have any questions about it. Please contact us on 01425 613384. Our registered office is 31-33 Compton Road, New Milton, Hampshire BH25 6EQ. Our company number is 08181967

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law.

At the Advertiser and Times, we understand how important it is to keep your personal information secure. We use a variety of technologies and procedures to protect your personal information from accidental or unlawful breaches of security. These include physical, organisational, and technological measures. All information we process is encrypted in transit so that your personal and financial information is secure.

Your sales representative will collect information relevant to you in order to plan your advertisement campaign. They will always keep you updated on the information that they hold, how it affects you and will follow your instructions on how you would like to be contacted by them. When you book an advertisement, we will collect necessary information about you to ensure we can fulfil your order.

If you choose to pay by card, we will need to collect your payment information in order to process card payments. We may also need to ask for additional information from you, e.g. to prevent fraudulent transactions

Where you place an order with the Advertiser & Times to receive a copy of the newspaper that will be delivered, collected or provided at a later date, we will need to take additional contact details and delivery information from you so that we may complete your order.

The Advertiser & Times is committed to keeping your personal information only for so long as is necessary or where we have a legitimate interest to continue doing so. Where we no longer require information to be in a format where you can be identified personally we will remove any personal details about you.

If you have a booked an advertisement then we will continue to retain your personal information in order to maintain your account. We understand that some of our customers do not book advertising with us on a regular basis, but if you have not made a booking with the Advertiser & Times for a continuous period of four years, then we will delete your account details and all personal information that we hold about you. If you wish to use book after this time, you will need to sign up to a new account.

Contacting Us

When you contact the Advertiser & Times through any channel (including by phone, post, email or social media), we will collect information about you in order to respond to your query, request or feedback.

Competitions, Prize Draws, Giveaways

When you participate in an Advertiser & Times competition, prize draw, giveaway or offer, or sign up to attend one of our events, we will collect information about you. This information will be used to administer competitions, selecting and contacting prize winners. Your information will be deleted shortly after the promotion or event has finished. We will not pass your information on to the company donating the prize.


To ensure your safety and for the prevention and detection of crime, CCTV is in operation during your visit. Please be aware that if we are requested to provide CCTV images of you or any other personal information relating to you by the police or any other regulatory or government authority investigating suspected illegal activities, we are obliged do so.

Terms & Conditions – Please also visit our Terms & Conditions section.

Should you wish to know more about what information we hold about you including making changes to, or requesting the deletion of, information that we hold about you, you are also entitled by law to make a Data Subject Request. You can make such a request by contacting us on 01425 613384.

How Will I Know If This Privacy Policy Changes?

If we specifically change the way in which we use your personal information or if we need to notify you about a change to the information that we hold about you, we will specifically contact you.

Any future changes to our Privacy Policy will be updated online at with the last date of update displayed as below. We encourage you to check this site periodically to learn about the information that we collect, use and share.

Cookie Policy

What are cookies?

Cookies are very small files sent from most websites to your web browser (the software that you use to view websites e.g. Google Chrome or Internet Explorer). The files are stored via your web browser’s cache and allows websites and third parties to recognise the browser or mobile device. Computers and mobile devices can be shared by multiple people, who may use the same browser for different activities, such as in the family home. Therefore, cookies are not always wholly related to an individual.

We use various types of cookie and work hard to ensure that we are GDPR compliant, these options will change and we will update this policy accordingly.


These cookies contain information on different pages of a website you may have visited which enables us to create a profile of how readers use our website. We then use this anonymised data to run the site more efficiently, especially when deciding on what content to provide. This might also include how users interact with any advertising.

For Example: If our readers are visiting road traffic content more on Sunday evening rather than Monday morning, we can potentially change the timing of when we publish information about roadworks and planned disruption. Analytics enables and assists the decision making process.

This website uses Google Analytics – you can view their data privacy policy here.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Currently cookie information is limited where possible to login and registration activity. We will update this privacy policy accordingly upon any change, such as advertising, upon which you will be able to manage your preferences.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Comments additional information

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Please be wary of publishing your personal data within any comments or posts, as this information will be visible to anyone using the website.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When and if you complete any contact forms, you will be presented with data privacy preferences applicable to that form.

The Advertiser & Times Privacy Policy was last updated in October 2020.