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Totton's Barclays bank branch to close in September

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ANOTHER bank has announced it is closing its Totton branch as it's revealed only 26 customers use it.

Barclays in Commercial Road confirmed it will shut its doors on 16th September. The cashpoint outside the branch will also be removed.

On its website the bank said one of main reasons for the closure was the falling number of counter transactions over the past two years.

The branch will close in September
The branch will close in September

It added: "Additionally, 91% of our branch customers use other ways to do their banking, such as online and by telephone.

"Customers using other ways to do their banking has increased by 16% since 2016 and in the past 12 months 34% of this branch's customers have been using

nearby branches.

"We’ve identified that only 26 customers use this branch exclusively for their banking."

The branch is currently open on Mondays, Tuesdays, Thursdays and Fridays between 9.30am and 4.30pm.

One customer told the A&T: "I run a small business, with customers of all ages. Although the younger generation would easily swap over to bank transfer payments, others may find using the technology harder.

"Computers and technology are an advantage in many ways but face-to-face contact and being able to have access to a local bank still has a place in society."

Marian Welton added: "The bank is always busy and used by many retired folk who can talk to the helpful staff about their personal worries if perhaps they do not have family living nearby."

Another told the A&T she had swapped to Barclays after another bank in the town closed, but would now have to consider moving again for convenience.

Once closed, the nearest branches for Barclays customers are Above Bar Street in Southampton and Market Place in Romsey.

As previously reported in the A&T, Natwest and HSBC closed in the town in 2017, and Halifax will close next month.

Nationwide and Lloyds remain the only two banks with branches in the town.

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