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Staff at Kingfishers in New Milton named care team of the year at National Care Awards



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STAFF at a New Milton residential home have been named care team of the year at a national awards ceremony.

Kingfishers picked up the prize at the National Care Awards, which has been running for 23 years highlighting excellence and consistently outstanding care.

The home was represented at the ceremony at the Hilton London Metropole by home manager Beata Brzozowska, clinical lead Zoe Mills and care co-ordinator Kim Gritt.

On stage with all the National Care Award winners are, seated first, second and third left respectively: Kim Gritt, Kingfishers care co-ordinator, clinical lead Zoe Mills and home manager Beata Brzozowska
On stage with all the National Care Award winners are, seated first, second and third left respectively: Kim Gritt, Kingfishers care co-ordinator, clinical lead Zoe Mills and home manager Beata Brzozowska

Beata said: “When they began saying, ‘And the winner is...’ it was like slow motion and then when they read out ‘Kingfishers care home’ it was a truly unforgettable moment.

“I had an overwhelming sense of pride rising up and happiness. It was incredible.”

Kingfishers, which is owned by Colten Care, was also rated ‘outstanding’ by industry regulator the Care Quality Commission in 2017.

It retained its status after a further inspection in December 2019. The home has 62 bedrooms and offers 24-hour nursing care.

Zoe added: “When we won, it was just amazing, especially after all the challenges of the past 18 months. It shows that anything is possible and it reflects so well on everyone in our team and their passion for the job.

Zoe Mills cuts the celebratory cake with colleagues
Zoe Mills cuts the celebratory cake with colleagues

“The award is for everyone – we were just the lucky ones there on the night to collect it.”

The care home later celebrated the win with a specially made cake for staff and residents.

Congratulating the staff was resident Terry Brown who said: “Absolutely totally, utterly deserved. I am extraordinarily happy residing at Kingfishers. I think the team are a fantastic crew.”

Fellow resident Pearl Lyon added: “Congratulations to everyone. What brilliant news and incredibly well deserved.”

Colten Care chief executive Mark Aitchison called it a “truly fantastic achievement”, adding: “This is a moment to be proud of. Kingfishers and all our other homes have delivered consistently high standards of care throughout the pandemic and the many challenges and adversities it has brought.

“Collectively this is what we do as one team to make a difference to the lives of our residents. It is heartening to have this independently recognised with a national award.”



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