Covid test team untraceable at Appletree Court in Lyndhurst
DOZENS of people wanting to check themselves for Covid-19 were left stranded in Lyndhurst after a testing team failed to turn up on Tuesday morning.
The individuals who booked appointments for drive-in tests via the government website were left waiting in their cars for up to an hour at Appletree Court in Lyndhurst.
Attendees later received a text message to say their appointment had been cancelled – up to an hour after their booked slot.
A spokesperson for the Department of Health and Social Care said the site opened as normal at 12.30pm that day, and blamed the hiatus on a "scheduling error". A text message had been sent directing them to other nearby testing sites.
A spokesperson for NFDC said on Tuesday: “We agreed that Appletree Court could be used for a mobile testing site – this has happened successfully on a number of previous occasions.
“Unfortunately, this morning the site was not ready for operation as expected.”
“We understand that the Department for Health and Social Care, who run the testing operation, has contacted all those booked-in to apologise for the inconvenience.
“Those with morning appointments were redirected to the regional testing site in Southampton. Anyone with a booking from 12 noon onwards has been able to continue with their appointment as planned at the Appletree Court site.”