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Christchurch care home The Laurels is upgraded back to 'good' by Care Quality Commission

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A CHRISTCHURCH care home is back to being in rude health after having its overall ‘good’ rating restored by the national watchdog.

The Laurels, on Barrack Road, has been marked up by the Care Quality Commission, having scored ‘requires improvement’ last September – a judgment its manager Jennifer McDermott blamed on pressures caused by the impact of the coronavirus pandemic on the care industry.

In the latest report on the service, CQC inspectors said when they revisited the residential care home, 11 people were living there.

The Laurels has been marked up by the Care Quality Commission
The Laurels has been marked up by the Care Quality Commission

"We found improvements had been made and the provider was no longer in breach of regulations," the report concluded.

It went on: "Improvements had been made to the governance systems within the home. The provider and registered manager told us they felt confident the management processes within the home were now robust.

"A range of audits and checks meant there was an opportunity to make continual improvements and learn lessons along the way."

Risk assessments and infection control procedures were in place, it added, visiting and Covid-19 testing guidance followed, relatives felt it was a safe place to be, staff numbers were appropriate and staff were "complimentary about the management of the home".

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